customer service

Key Characteristics of Positive Online Customer Interaction

Key Characteristics of Positive Online Customer Interaction

By Carla D. Grant|2023-06-30T15:06:50+00:00July 10th, 2018|Categories: Social Media and Reputation Management|Tags: customer interaction, customer relationship, customer service, reputation management, social media|

Positive online customer interactions improve your dealership’s public image and ensure greater satisfaction with your services [...]

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Four Characteristics of Solid Email Responses

Four Characteristics of Solid Email Responses

By Carla D. Grant|2023-06-30T15:14:38+00:00April 18th, 2018|Categories: Automotive Email Marketing|Tags: Chumney & Associates, customer service, digital marketing, email responses|

Your first online interaction with shoppers sometimes makes the difference between a sale made and a [...]

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